We have created a solution that automates communication between the company, its employees and clients. We successfully integrate our ChatBot with Facebook messengers, i.e. Messanger and WhatsApp. We implement our solution on websites and as a mobile application.
Our solution uses continuous machine learning algorithms to analyse huge amounts of data interaction between people in relevant companies and industries, thus enabling automated human-like communication. Our multi-channel solution (e.g. AI Web Chat, Facebook Messenger, WeChat, e-mail, chat in the application) improves communication between your company and clients, increases client satisfaction, reduces operating costs, supplements existing client service resources and drives sales.
We break traditional restrictions on communication with artificial intelligence systems, enabling natural conversation in any language.
We increase team satisfaction by minimising the time spent on repetitive discussions, emails and calls for help.
We automate and simplify contact points and improve the quality and accuracy of communication with employees.
Our solution is compatible with any communication platform. From internal chat platforms through Facebook Messenger to traditional email, our Cognitive Automation Engine works and integrates seamlessly.
We improve the sales channel by automating the transmission of messages, providing an omni-channel e-commerce solution.
Our solution groups and classifies patients seeking medical advice, thus increasing the efficiency of using medical personnel.
We help both employees and human resource managers by automating answers to frequently asked HR questions.
We improve the quality of guest bookings and help answer clients questions during their stay, thus increasing the number of return visits and clients recommendations.
We make travel easier thanks to automatic ticket and booking management, and help travel agencies in the high season by automatically answering frequently asked questions of travellers.
We reduce the costs of running client service centres, and improve the quality of client service by automatically solving common problems.