Case study:

Siemens Healthineers
Siemens
Healthcare
Germany

Services

audit
project delivery
support

Product

SharePoint

Project overview

Project brief

Kogifi built a search-driven, partner-facing platform for Siemens Healthineers that delivers the right product and service information to external partners and doctors quickly and securely - using federated SSO, SharePoint-friendly architecture, heavy personalization and Azure-based scalability.

Scope:Partner extranet, SSO & lifecycle management, search-driven content delivery, personalization, SharePoint integration, Azure hosting.
Platform:SharePoint + Search platform + Azure (hosting & autoscaling).
Key outcome:Faster, secure access to relevant documentation for partners and doctors, with scalable performance and better cost predictability.

Challange

Siemens Healthineers needed a compliant, fast and secure way to deliver partner-only product and service information across multiple markets:

  • Filter content per market based on differing legal and regulatory requirements.
  • Operate an Extranet where most information is available only to doctors and authorised partners — including verification and connection to local doctors’ databases.
  • Scale on demand to handle seasonal peaks in sales activity.
  • Deliver personalised experiences based on historical behaviour and partner attributes.

Our solution

We designed and implemented a search-first partner platform that focused on relevance, security and scalable delivery:

  • Search-driven content delivery — search and attribute-driven rules ensure partners see the most relevant documents first.
  • Personalisation at scale — heavy use of content personalisation so each partner gets tailored results and document touchpoints.
  • Federated SSO & lifecycle management — implemented secure SSO for external partners with full lifecycle controls (provisioning, deprovisioning, roles).
  • SharePoint-friendly architecture — modern SharePoint integration and OAuth-ready design for easy connection to identity providers and local verification systems (doctors DBs).
  • Azure hosting & autoscaling — hosting on Azure to enable demand-driven scaling, faster load times and predictable cost control.

Outcome

Below are the measurable business and technical results achieved after delivering the partner extranet and search-driven platform.

  • Most relevant information surfaces on the first page for every partner, significantly improving partner experience and time-to-insight.
  • Federated authentication and SSO with lifecycle management enabled secure, frictionless partner access and faster onboarding.
  • Integration with local doctors’ databases and market-level content filtering ensured compliance with regional legal requirements.
  • Search-driven personalisation reduced noise and editorial overhead by serving channel- and role-appropriate documents.
  • Azure-based autoscaling delivered reliable performance during seasonal peaks while improving cost control versus overprovisioned setups.
  • Modern SharePoint/OAuth architecture simplified future integrations with external services and identity providers.

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