Adobe
Experience
Manager

Adobe Experience Cloud is a comprehensive digital experience cloud offering from Adobe involving suite of tools bringing holistic set of tools to manage the content (Adobe Experience Sites), assets (Adobe Assets), analytics (Adobe Analytics), customer data platform (Adobe CDP and Real Time CDP), marketing optimization (Adobe Target and Adobe Journey Optimizer). Additional components include Adobe Campaign for marketing automation, Adobe Audience Manager for data management, Adobe Advertising Cloud for digital advertising, and Adobe Commerce (Magento) for e-commerce. The platform is built on Adobe Experience Platform, which provides unified data collection, AI/ML capabilities through Adobe Sensei, and cross-solution workflows.

If you're looking for ongoing support of your Adobe Experience Manager you should consider appointing a specialized Adobe partner like Kogifi to help you with ongoing support and maintenance, including support 24/7. Although Adobe offers wide range of support packages and capabilities, its involvement is mainly focused on support of the platform itself, thus if you would like to make sure your exact, custom solution is fully supported you should appoint an Adobe partner who is proficient with your environment and solution to rapidly address any issues. Support services typically include: bug fixes, security patches, performance optimization, content updates, user training, custom development modifications, integration maintenance, and proactive monitoring. Partners can provide different SLA levels ranging from business hours to 24/7 critical support.

Adobe Experience Manager Forms is a tool allowing to quickly build forms, a part of Adobe Experience Manager. It enables organizations to create responsive, accessible forms and documents with drag-and-drop functionality, pre-built templates, and integration with backend systems. AEM Forms supports adaptive forms that automatically adjust to different devices, digital signatures, data pre-population, and workflow automation. It's commonly used for applications, enrollment forms, government services, and customer onboarding processes.

Adobe's CMS solution is AEM Sites, which is a core component of Adobe Experience Manager. AEM Sites provides powerful content authoring tools, workflow management, multi-site management capabilities, responsive design features, and seamless integration with Adobe's marketing and analytics tools. It supports both traditional page-based content management and headless content delivery, enabling organizations to create and manage content for websites, mobile apps, and other digital channels from a single platform.

Adobe AEM is an abbreviation of Adobe Experience Manager - CMS of Adobe. Its core is Adobe Sites - an application to manage the content. AEM is part of Adobe Experience Cloud and integrates seamlessly with other Adobe solutions including Adobe Analytics, Adobe Target, Adobe Campaign, and Creative Cloud. It provides capabilities for web content management, digital asset management, forms creation, and mobile app development, making it a comprehensive platform for managing digital experiences across all channels.

Cost varies and depends on scale of the implementation, tools to be used and number of users using them. Some services are also priced on consumption tiers. Adobe Experience Manager pricing typically follows a subscription-based model with factors including: number of sites, traffic volume, storage requirements, number of authors/users, selected modules (Sites, Assets, Forms), deployment type (on-premise, managed services, or cloud), and required support level. Enterprise agreements often include custom pricing based on specific organizational needs. Contact Adobe or an Adobe partner for detailed pricing tailored to your requirements.