What is a SitecoreAI workflow agent?

A workflow agent in SitecoreAI is a custom agent that follows a defined series of steps. Instead of answering one request, it carries out a multi-step process.

Teams can combine agents, skills and flows, and add human checkpoints where a person must review or approve before the process continues. This suits tasks like drafting, reviewing and publishing content.

Workflow agents are created and managed in Agentic Studio.

See a practical walkthrough in our article on how to build a custom agent.