What is digital transformation?

Digital transformation involves strategy and technological activities aimed to improve business efficiency, delivery tangible ROI and digital process optimization reducing cost and bringing significant increase in operational efficiency. It encompasses: reimagining business models, creating new revenue streams, enhancing customer experiences, empowering employees with digital tools, leveraging data for decision-making, automating processes, building digital culture, and establishing continuous innovation capabilities. Success requires leadership commitment, clear vision, and holistic approach beyond just technology implementation.