Digital Experience Platforms for Energy

Energy and utility companies serve large customer bases with account, billing and service needs. They also go through rebrands, mergers and market changes that require their digital channels to change quickly.

Kogifi helps utilities plan and deliver customer portals and websites on Sitecore. We use structured architecture such as Helix so solutions stay maintainable as requirements grow. Our team handles implementation, integration with back-end systems, and ongoing support after launch. Our team also plans testing and release steps carefully, so changes reach customers without disruption. Secure sign-in, clear account journeys and dependable performance matter most, because customers use these channels for everyday tasks.

• E.ON Polska (Sitecore, Helix architecture): a programme of more than nine months covering the rebrand from innogy Polska.
• The same programme delivered the my E.ON portal for more than one million customers.

Can a utility portal serve a very large customer base?

Yes. The my E.ON portal was built for more than one million customers on Sitecore.

How do you support a rebrand on the website?

We plan the change in phases, reuse components and align content and design with the new brand. The E.ON Polska programme included the rebrand from innogy Polska.

Why use Helix architecture?

Helix organises code into clear layers, which keeps large Sitecore solutions easier to maintain. See our Sitecore page for more.