Case study:

We delivered a purpose-built SharePoint Online solution combining information architecture, custom development, integrations and migration support:

• Information architecture & navigation — defined seven hubs (Home, For You, Systems, News & Announcements, Company, Knowledge, Blogs) and structured content types for quick discovery.
• Custom SPFx development — built React-based web parts and application customizers to faithfully implement the new design and extend SharePoint capabilities (news listings, systems catalog, knowledge widgets).
• Integrations & automation — used Power Automate for notifications and approvals and Microsoft Graph API for Outlook / Teams integrations to reduce context-switching.
• Bilingual & RTL support — implemented mirrored layouts and consistent component behaviour for English and Arabic, ensuring a first-class RTL experience.
• Performance & security — applied front-end performance best practices and aligned permissions with Microsoft 365 tenant policies.
• Content migration & editorial readiness — migrated key news and legacy content, produced editor manuals and ran editor training sessions to ensure a smooth transition.
• Delivery approach — iterative sprints with daily client touchpoints and close UAT collaboration to validate functionality and design fidelity.

We delivered a purpose-built SharePoint Online solution combining information architecture, custom development, integrations and migration support:

• Information architecture & navigation — defined seven hubs (Home, For You, Systems, News & Announcements, Company, Knowledge, Blogs) and structured content types for quick discovery.
• Custom SPFx development — built React-based web parts and application customizers to faithfully implement the new design and extend SharePoint capabilities (news listings, systems catalog, knowledge widgets).
• Integrations & automation — used Power Automate for notifications and approvals and Microsoft Graph API for Outlook / Teams integrations to reduce context-switching.
• Bilingual & RTL support — implemented mirrored layouts and consistent component behaviour for English and Arabic, ensuring a first-class RTL experience.
• Performance & security — applied front-end performance best practices and aligned permissions with Microsoft 365 tenant policies.
• Content migration & editorial readiness — migrated key news and legacy content, produced editor manuals and ran editor training sessions to ensure a smooth transition.
• Delivery approach — iterative sprints with daily client touchpoints and close UAT collaboration to validate functionality and design fidelity.

Below are the measurable business and technical results achieved after delivery.

• A modern, bilingual intranet deployed as RAC’s root SharePoint site that increases trust and engagement.
• Centralised access to communications, systems and knowledge — reducing tool switching and improving productivity.
• Faster editorial workflows with clear content structure, approvals and guidance supported by training and manuals.
• Successful migration of legacy news and content with no major disruption to daily operations.
• Strong performance and responsive UI across devices, meeting accessibility and security expectations.
• Positive stakeholder feedback and active production use; the platform is ready for Phase Two (external integrations and continued enhancements).