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Project overview
Project brief
Kogifi rebuilt RAC’s legacy intranet into a modern, bilingual (English/Arabic) SharePoint Online root site — preserving relied-on features, adding custom capabilities, and focusing on accessibility, performance, and editorial ease. Delivered with SPFx custom components, Power Platform automation and M365 integrations, the new intranet centralises communication, systems and knowledge for ~501–1,000 employees.
Scope: Home, For You, Systems, News & Announcements, Company, Knowledge, Blogs (mix of OOTB + custom).
Platform & tech: SharePoint Online, SPFx (React), Power Platform (Power Automate), Microsoft Graph API, M365 integrations.
Scale: 501–1,000 employees; content migration from legacy intranet.
Key outcome: A fast, accessible, bilingual intranet centralising communications, systems and knowledge with improved editorial control and integrations.
Scope: Home, For You, Systems, News & Announcements, Company, Knowledge, Blogs (mix of OOTB + custom).
Platform & tech: SharePoint Online, SPFx (React), Power Platform (Power Automate), Microsoft Graph API, M365 integrations.
Scale: 501–1,000 employees; content migration from legacy intranet.
Key outcome: A fast, accessible, bilingual intranet centralising communications, systems and knowledge with improved editorial control and integrations.
Challenge
Riyadh Airports (RAC) needed to replace its legacy intranet with a modern SharePoint Online site for around 500 to 1,000 employees. The new intranet had to work fully in English and Arabic, including right-to-left layouts. It had to keep the features staff relied on and bring communications, systems and knowledge into one place. Key news and legacy content had to move across, and editors needed a site that was easy to manage.
Our solution
We delivered a purpose-built SharePoint Online solution combining information architecture, custom development, integrations and migration support:
- Information architecture & navigation — defined seven hubs (Home, For You, Systems, News & Announcements, Company, Knowledge, Blogs) and structured content types for quick discovery.
- Custom SPFx development — built React-based web parts and application customizers to faithfully implement the new design and extend SharePoint capabilities (news listings, systems catalog, knowledge widgets).
- Integrations & automation — used Power Automate for notifications and approvals and Microsoft Graph API for Outlook / Teams integrations to reduce context-switching.
- Bilingual & RTL support — implemented mirrored layouts and consistent component behaviour for English and Arabic, ensuring a first-class RTL experience.
- Performance & security — applied front-end performance best practices and aligned permissions with Microsoft 365 tenant policies.
- Content migration & editorial readiness — migrated key news and legacy content, produced editor manuals and ran editor training sessions to ensure a smooth transition.
- Delivery approach — iterative sprints with daily client touchpoints and close UAT collaboration to validate functionality and design fidelity.
Outcome
Below are the measurable business and technical results achieved after delivery.
- A modern, bilingual intranet deployed as RAC’s root SharePoint site that increases trust and engagement.
- Centralised access to communications, systems and knowledge — reducing tool switching and improving productivity.
- Faster editorial workflows with clear content structure, approvals and guidance supported by training and manuals.
- Successful migration of legacy news and content with no major disruption to daily operations.
- Strong performance and responsive UI across devices, meeting accessibility and security expectations.
- Positive stakeholder feedback and active production use; the platform is ready for Phase Two (external integrations and continued enhancements).
